Customer portal accessible 24/7
Be ahead of the competition with a new customer service tool
Meet customer demands and expectations to self-serve
Help your customers to help themselves
Get a demo of Billnow
Be one of the first to revolutionise self-service
Empower your customers to self-serve
So you can reap the benefits, too.
Receive fewer inbound calls
Now your customers can help themselves
Spend less time answering customers
And more time speaking to new ones
Be more competitive in the market
By adding something new to your portfolio
Customers can self-serve, 24/7
With Billnow, customers can access their bills at any time, making a self-service portal the most convenient option for both you and your customers.
Consequently, you'll receive fewer inbound calls and spend less time answering simple queries which your customers can now answer themselves. All adding up to additional time which can be spent on more important tasks.
Brand the portal as your own
Add your logo and colours for an extension of your own brand and offer and additional service for your customers to stay competitive.
Catch your customers' attention and take advantage of the free advertising space to display key messages or new product offers whilst your customers are engaged.
More than just access to bills
Go one step further and enable your customers to make simple line management actions
Your customers will be able to use their portal to perform SIM swaps themselves and check check associated networks and SIM numbers.
Call bars can also be easily set with a range of options, without having to contact you.
All of these features contribute to more satisfied customers, at a lower cost of service for you.