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Excellent training

"Working with Union Street has provided me with an excellent opportunity to develop my career. The company's development programme has helped enormously to improve my professional skills, gain experience and broaden my industry knowledge."

Gareth, Marketing Manager

New and challenging

"I've always had a passion for software and IT. Working at Union Street gives me the opportunity to broaden my knowledge and work with some really interesting new technologies."

Maurice, Devops Engineer

Enjoyable and rewarding

"Since joining the company, everyone has been extremely helpful and welcoming making me feel part of the team instantly. The product training and support I have been given has been amazing."

Lauren, Customer Success Manager

Opportunities

"In 2006 Union Street had 10 staff. Today we sit at well over 100 and counting. Being part of a business this size means greater opportunities to develop progress, and try new things in a way that's not always possible in larger companies."

James, Operations Manager

Progress

Whether you’re a graduate, an apprentice, or an experienced professional, we will help you to broaden your skills and progress your career.

Learn

Our people are our greatest assets, which is why we continually invest in the training and development of our staff.

Together

Whatever your background, if you have the tenacity and drive to succeed, we will help you to build your career.

Maurice Baar
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Union Street’s teams work in a really collaborative way and there’s a good culture of cooperation from staff at every level. Whenever I needed to know anything there was always someone available to ask and, in my role, I got to work closely with some really knowledgeable people. The training I received through Union Street’s training courses was invaluable, as was the mentoring I received. It really put everything in perspective and taught me most of what I know about the telecoms industry.

Because Union Street’s a company that’s growing quickly, there have always been lots of opportunities to progress. Most of the skills you learn are transferable between departments so it’s easy to side step into new areas of the business. If you have enough ambition there’s always a new role for you. It’s really about where you want to go and how far you want to take it.
Lauren Knight
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One of the things I really love about Union Street are the people I get to work with and I don’t just mean in the company itself. As an Account Manager, I regularly visit our partners to help them get the most out of our software by providing help, advice and information on the new features it has to offer. The feedback I take back from our partners is really encouraging and crucial to guiding the onward development of our products and support services.

The company has a really friendly atmosphere so it’s easy for everyone to get to know everyone else. The people here are very helpful and willing to give a hand when you’re in need, both in and out of work. We regularly organise events and meals that people from all areas of the company join in with.
Jonny Rae
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I joined Union Street a few years ago as a member of the sales team. Much has changed in my time at Union Street, both with the company and its products, and in the wider telecoms and IT markets.

That really is one of the best things about working in this industry, nothing stays the same for long. There's always something new to learn which keeps things interesting and frequent changes ensure plenty of fresh opportunities. Our teams are really supportive and always happy to help when you need a hand.
Gareth Pritchard
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Working with Union Street has provided me with an excellent opportunity to develop my career. The company's development programme has helped enormously to improve my professional skills, gain experience and broaden my industry knowledge. Union Street keeps me challenged whilst encouraging and enabling me to develop as a professional.

During my time at Union Street, the company’s management has given me regular constructive feedback on my contribution, whilst supporting me with training to progress my career and professional interests. My efforts have been recognised and rewarded with the expansion of my role and responsibilities and two promotions.

Careers In Telecoms Billing

A range of opportunities and benefits are available at Union Street

Flexible hours

Subject to working the company’s core hours, Union Street provides flexible start and finish times allowing you to choose the hours that best suit you.

Paid training

We provide paid training on our solutions, and for other vocational training where appropriate. An extra twelve days per year of training on new technologies is provided for our software developers.

Optional benefits

Optional benefits include Kiddi Vouchers, optional health care, cash back on certain medical expenses, death in service, and critical illness cover.

Apprenticeships

We’ve had tremendous success in training apprentices and enabling their career progression, reflecting our commitment to giving staff opportunities to progress.

Our Workplace

Our people are at the core of our success which is why we work hard to foster a culture of collaboration and community within the organisation.

Union Street

Our home in central Richmond, where all the magic happens! If you're not based near here, opportunities for working remotely might still be available.

Development

Our developers are the life blood of our business, developing innovative solutions that have made our software the most popular of its type in the telecoms channel and indispensable to our clients.

Tech support

Union Street prides itself on delivering market leading service and support. Our support team are provided with training and guidance to help them provide our clients with a first rate service.

Training and consultancy

Our training and consultancy team are experts in telecoms billing and provide comprehensive training on our solutions for all our staff and clients.

Sales and marketing

Our award winning sales and marketing team regularly network with clients and attend industry events.

Bureau service

Because not all our clients have the time to manage our solutions themselves, we provide a bureau service where our expert billing managers provide remote assistance with running and maintaining our solutions.

Award winning

By working together we've been able to create innovative software that has made a real impact in our market and, in the process, we have won numerous industry awards in recognition of our efforts.

Work hard, play hard

It's not all about the 9 to 5. At Union Street we are proud of the family atmosphere we have created in the workplace and hope that while you're with us you'll build lifelong friendships with your colleagues

Our business, our people

We are a company where people can grow their careers. Where people are proud to work and be part of an award winning business that values its employees. The secret to our success has been our people, by attracting, training, investing in and retaining the best people in the industry, we have continued to grow. Here’s a little bit about what makes them tick.

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Golfers
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Radio 2 listeners
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Top Gear fans
Apprentice Finalists
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Apprentice Finalists
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Trekkies

Current vacancies

If you’re interested in exploring career opportunities with Union Street, why not take a look at our current vacancies which are listed below. We welcome interest from anyone who feels they have the skills and knowledge to work with us, particularly if they have experience of working in the communications or ICT industries. So, if none of our current vacancies suit your skill set, just send your CV with a covering letter explaining the type of role you’re looking for and why you want to come and work with us, to employ.me@unionstreet.co.uk.

Union Street is an equal opportunities employer, and we positively encourage applications from all eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy or maternity.

We aim to ensure that all applicants are provided with the same opportunities during the recruitment process, and, to that end, we strive to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010. Should you have a disability or long-term health condition and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure you let me know. All applications will be treated in the strictest confidence. For details of our statement of fair processing, please refer to our privacy policy.

 

Privacy notice

Union Street collects and acts as the data controller for information submitted by you via email. It will be shared with appropriate Union Street staff, used to contact you in connection with recruitment and, if successful, your employment at Union Street. The information will not be used for purposes other than those described. Should you object to how this data is processed, you maintain the right to object to the Information Commissioners Office (ICO).

Junior Developer

04th April 22 by Union Street

Junior Developer – 2 positions

Full time, 37.5 hours

Home based

£40,000 per annum DOE

Professional & Personal Skills

Demonstrable experience in an IT technical role in a Windows Active Directory environment, ideally with balanced elements of Infrastructure, Support and Development.

  • Good working knowledge of:
    • C#, JavaScript in the.NET Framework
    • SQL, ability to write functions and stored procedures
    • Angular, Cordova, XCode, Android, and iOS app deployment
    • Windows including Administration (Server and Client Operating Systems)
    • Internet Information Services (IIS)
    • Authentication
    • Virtual Machines
About the role

Working as part of a busy and dynamic Wisdom team, the role will be to maintain and develop the Wisdom software, our award-winning Electronic Document and Record Management System (EDRMS). You will develop the system from tickets and assist the support team to investigate, troubleshoot and respond to issues with the software as well as deal with customer enquiries customer enquiries, faults and change requests from the established client base, who include central and local government and housing associations.

Download the Job Description for more detailed information about the role

What we're looking for:
  • Analyse and develop the Wisdom code base
  • Upgrade and update existing application software used by the development team
  • Working with C#, JavaScript and SQL in the.NET Framework to investigate issues, analyse and develop with the Wisdom software
  • Working with Angular, Cordova to investigate issues, analyse and develop with the Wisdom software
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Software Developer

16th March 22 by Union Street

  • Full time, 37.5 hours
  • Homebased with travel to either our office in London or Richmond
  • £45,000 – £65,000 DOE

To apply for this vacancy, click here: Careers at Union Street Technologies (smartrecruiters.com)

 

Professional & Personal Skills
  • First and foremost, you will have a track record in a similar role
  • You’re tech savvy, driven by the latest industry news, ideas and products
  • Good just isn’t good enough for you, your passion is code, and you are driven by quality, which underpins everything that you do. For example, coding standards, ‘best practice’ methods and company procedures

• Knowledge of JavaScript
• Experience in T-SQL and Microsoft SQL Server, HTML & CSS

Expertise in;
o ASP.NET and ASP.NET Core (MVC, Web API)
o Entity Framework, LINQ, C#/VB.NET

About the role

To be key part of a growing, highly skilled, and supportive team of developers producing elegant, high-quality code. Incorporating efficient use of best practices to deliver robust solutions whilst meeting key deadlines.

Download the Job Description for more detailed information about the role

What we're looking for:
  • Analysing business requirements to ensure clear understanding of user requirements in preparation for developing new or existing applications
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
  • Ensuring quality is maintained throughout the software development lifecycle in its entirety while delivering solutions on-time and on-budget.
  • Assist with analysing and resolving technical and application problems.
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Sales / Account Manager

15th March 22 by Union Street

  • Full time, 37.5 hours
  • Office/Home based with regular travel
  • Fuel Card and Mileage Expenses / Travel & Accommodation Expenses

To apply for this vacancy, click here: Careers at Union Street Technologies (smartrecruiters.com)

Professional & Personal Skills
  • First and foremost, you will have a track record of achieving great sales results through delivering amazing account management within either the aBILLity and/or Affinity billing platform industry
  • You will have strong interpersonal skills and are a proven influencer, feel mega confident in a conversation, either one-to-one or in a group, with board level/senior execs across all key business functions e.g., finance, sales, and marketing
  • You’re creative, think outside the box, and can get things done. You can create amazing sales propositions for your specific partners, or put another way, you can pull together killer ideas and deals
About the role

The main purpose of a Union Street Account Manager is to plan and carry out proactive revenue generating activities to maintain long term account relationships, introduce new products and services, and to win new accounts for the company. Ensuring a high level of quality new business is won, maximising the revenue and profitability of each account.

Download the Job Description for more detailed information about the role

What we're looking for:
  • Managing allocated partner accounts to increase revenue streams, improve relationships and the sale of Union Street products and services.
  • You will be responsible for achieving, and ideally exceeding, targets
  • To achieve this you will develop strong, trustworthy, and mutually beneficial relationships, across all facets of their business, with the senior stakeholders within these partners

 

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Infrastructure and Software Support Engineer

15th March 22 by Union Street

  • Full time, 37.5 hours
  • Home based with travel to offices required across the UK
  • £45,000 DOE

To apply for this vacancy, click here: Careers at Union Street Technologies (smartrecruiters.com)

Professional & Personal Skills

Demonstrable experience in an IT technical role in a Windows Active Directory environment, ideally with balanced elements of Infrastructure, Support and Development.

  • Good working knowledge of:
    • Windows including Administration (Server and Client Operating Systems)
    • Internet Information Services (IIS)
    • Active Directory Domains
    • Authentication
    • Virtual Machines
    • Networking
About the role

Working as part of the Wisdom team, you will initially be updating and migrating several applications on the existing infrastructure to a new location. Once complete, the role expands to one of all-round technical assistance: as well as maintaining the infrastructure you will be required to provide 2nd line technical support for “Wisdom”, our award-winning Electronic Document and Record Management System (EDRMS).

Download the Job Description for more detailed information about the role

What we're looking for:
  • Migrating the existing infrastructure from its current to a new location
  • Upgrade and update existing application software used by the development team
  • Working with C#, JavaScript, and SQL in the .NET Framework to investigate, troubleshooting and diagnose technical issues with the Wisdom software
  • Undertaking change requests and configuration of Wisdom software and database through SQL Server Management Studio (SSMS)
  • Identifying trends in common support cases and proposing solutions on how to proactively reduce avoidable incidents

 

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Customer Software Support Engineer

14th March 22 by Union Street

  • Full time, 37.5 hours
  • Home based
  • £30,000 per annum DOE

To apply for this vacancy, click here: Careers at Union Street Technologies (smartrecruiters.com)

Professional & Personal Skills

Demonstrable experience in an IT technical role in a Windows Active Directory environment, ideally with balanced elements of Infrastructure, Support and Development.

Good working knowledge of:

  • Windows including Administration (Server and Client Operating Systems)
  • Internet Information Services (IIS)
  • Authentication
  • Virtual Machines
About the role

Working as part of the Wisdom team, the role will be to maintain the infrastructure and require you to provide 2nd line technical support for Wisdom, our award-winning Electronic Document and Record Management System (EDRMS).

Download the Job Description for more detailed information about the role

What we're looking for:

When assisting the support team, you will investigate, troubleshoot, and respond to customer enquiries, faults and change requests from an established customer base including local government and housing associations, providing solutions to cases logged on our internal case management platform. This role may be dedicated to a specific customer, should the need arise.

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We are award winning, here are some of our recognitions

SPECIALIST VENDOR 2019

Specialist Vendor 2019

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Channel Sales Team of the Year

Winner_2020

Customer Focus Awards

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