Established in 1998, Union Street set out on its mission to develop innovative billing and back-office solutions for communications providers.
Union Street has grown to become the UK's leading independent provider of telecoms billing and provisioning solutions with a policy of continual product development.
Union Street invests millions of pounds into R&D each year to ensure its product portfolio is always at the leading edge of technological innovation.
Vincent played a pivotal role in Union Street's merger with, and acquisition of, fellow software vendors, Aurora and ebillz, respectively. Vincent leads the management team, providing key oversight of business development and strategic goals.
Tony founded Union Street in 1998. Since then he has managed the business through several key phases, achieving sustained organic growth in revenues, customer base, and head count. Tony continues to provide advice and support to the management team.
Kevin is responsible for Union Street’s financial strategy. Previously Kevin headed up financial planning and analysis, for two large IT and Telecoms businesses, supporting their acquisition, financing and organic growth strategies.
Robert oversees all aspects of Union Street’s service operations, ensuring the highest possible service levels are maintained for its partners. In addition, Robert provides feedback and guidance for development of the company’s software.
David has been instrumental in designing and developing the cloud infrastructure that hosts Union Street's software solutions. In his role as Network Director, he continues to play a pivotal role in Union Street’s development operations.
Alper has performed a leading role in the Union Street software development team since joining the company in 2007. aBILLity's mobile app, web client, and enhancements to supplier integration, have been delivered under his expert guidance.
Union Street's 85 strong team includes some of the industry's most experienced faces. Here's a little about what makes them tick.
Union Street has worked with many of the UK’s leading service providers to develop custom loaders for their call data records, ensuring smooth import of these files into our products. These include Gamma, Daisy, Nine, Vodafone, EE, BT Wholesale, Talk Talk, Virgin Media and many more.
As a third party integrator of WLR3 interfaces for the Openreach Equivalence Management Platform (EMP), Union Street has worked extensively with BT Openreach over the years to develop our WLR3 solutions, ensuring they are fully compliant with Openreach’s requirements.
Union Street works closely with the FCS, helping to advise on industry matters such as Ofcom’s changes to the regulation of non-Geographic call services. Union Street’s MD, Tony Cook, also acts as Chairman to the FCS Billing Group and played a pivotal role in developing and launching the UK’s first standardised CDR format.
We are proud to be a Silver Member of TUFF and fully support the important work they do for the channel and the wider community. We recently worked with TUFF to automatically populate aBILLity’s LineGuard fraud management module TUFF’s hotlist of known fraudulent numbers.
Union Street is a Gold Partner in Microsoft's Partner Network, holding competencies for Data Platform, Application Development and Intelligent Systems. This knowledge is crucial to developing our solutions, as well as developing integrations between our solutions and Microsoft Dynamics CRM.
As an approved Sage Developer, Union Street has an excellent knowledge of Sage products, and how to integrate them with our solutions.
Specialist Vendor 2019
Channel Sales Team of the Year
Customer Focus Awards