Innovative Telecom Billing

Tony Cook

Managing Director

Tony is the owner and founder of Union Street, establishing the company in 1998. Since then he has managed the business through several key phases and achieved sustained organic growth in revenues, customer base, and head count. Tony leads the management team and provides key oversight of the business’s development and strategic goals.

Vincent Disneur

Head of Sales & Marketing

Former candidate for the BBC's Apprentice, Vincent has played a pivotal role in developing the Union Street proposition and more than doubling its customer base. Vincent manages the company’s new business, account management and marketing teams, as well as providing oversight and guidance for development of the company’s software solutions.

Rob Bristow

Operations Director

Rob’s role is to manage all aspects of Union Street’s operations in the areas of projects and support, ensuring smooth project delivery and the highest possible service levels are consistently provided to our clients.

Steve Cresswell

Technical Director

With over 25 years’ experience, Steve oversees much of the development and delivery of enterprise applications and solutions to Union Street’s clients. Having joined the company in 1999, he is responsible for many of the innovative features in our product portfolio.

Alper Kazaca

Technical Director

Alper has performed a leading role in the Union Street software development team for the last seven years and many of the carrier-grade product enhancements have been delivered under his expert guidance.

Who we work with

Leading Service Providers

Union Street has worked with many of the UK’s leading service providers to develop custom loaders for their call data records, ensuring smooth import of these files into our products. These include Gamma, Daisy, Nine, Vodafone, EE, BT Wholesale, Talk Talk, Virgin Media and many more.

BT Openreach

As a third party integrator of WLR3 interfaces for the Openreach Equivalence Management Platform (EMP), Union Street has worked extensively with BT Openreach over the years to develop our WLR3 solutions, ensuring they are fully compliant with Openreach’s requirements.

Federation of Communication Services (FCS)

Union Street works closely with the FCS, helping to advise on industry matters such as Ofcom’s changes to the regulation of non-Geographic call services. Union Street’s MD, Tony Cook, also acts as Chairman to the FCS Billing Group and played a pivotal role in developing and launching the UK’s first standardised CDR format.

The UK Fraud Forum (TUFF)

We are proud to be a Silver Member of TUFF and fully support the important work they do for the channel and the wider community. We recently worked with TUFF to automatically populate aBILLity’s LineGuard fraud management module TUFF’s hotlist of known fraudulent numbers.

Microsoft

Union Street is a Gold Partner in Microsoft's Partner Network, holding competencies for Data Platform, Application Development and Intelligent Systems. This knowledge is crucial to developing our solutions, as well as developing integrations between our solutions and Microsoft Dynamics CRM.