What is telecoms billing? At the surface level, telecoms billing is a straightforward process of billing businesses and […]
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Union Street Scores 4.5 out of 5 With Customers
Union Street Technologies has achieved an average rating of 4.5 out of 5 in an ongoing customer satisfaction […]
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Blog
The Top Three Trends Impacting Telecom Billing
The communications channel is frequently disrupted by new technologies, changing market trends, regulatory changes and emerging opportunities. Crucial […]
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Should Integration be a Consideration For Telecoms Billing?
The productivity and accuracy benefits that can be unlocked by effectively integrating back office systems, including telecom billing […]
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Detect Fraud With Telecoms Billing Systems
Telecom fraud management is definitely an area where a billing system can add value. Although carriers offer a […]
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Blog
GDPR What Lessons Have We Learned?
GDPR has certainly woken the business community up to the importance of data security. In August 2018, the […]
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News
Union Street Joins Institute of Customer Service
Leading supplier of telecoms billing and provisioning solutions, Union Street Technologies, has become a member of the Institute […]
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Event
Comms Business Awards ‘Specialist Vendor’ 2019!
Union Street was honoured to receive the award for ‘Specialist Vendor’ at last night’s Comms Business Awards. Hosted […]
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Telecom Billing Data Security – Prevention or Mitigation?
Head of Sales and Marketing at Union Street Technologies, Vincent Disneur, takes an in-depth look at telecom billing […]
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CDSMA Victory for Union Street’s Sales Team
Union Street Technologies has won the Vendor Channel Sales Team category of the Comms Dealer Sales and Marketing […]
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Mobile Billing and Provisioning
How can our aBILLity™ mobile billing and provisioning software help you manage and grow your mobile services? 1. […]
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The ‘Streets Ahead Tour’ Visits Ireland
Union Street Technologies recently held the Irish leg of its ‘Streets Ahead Tour’. Starting at the luxurious Marker […]
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Union Street Makes the Cover of Comms Business
Union Street was recently featured on the cover of Comms Business magazine. The feature, in its entirety, can be […]
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Is cloud the future for telecom billing solutions?
Cloud hosted billing solutions, complemented by single-pane web-based interfaces, are undoubtedly the way forward for the market in […]
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Cook’s Recipe Still Has Traditional Zest
Bookshelves are not disappearing from homes as predicted and LP records are enjoying a massive resurgence. Why? Because […]
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News
NDG Supernet Selects aBILLity to Power Partner Portal
To enhance its partner service offering, NDG Supernet, a wholesale supplier of communications and connectivity services to the […]
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News
Union Street Appoints Rae as Business Development Manager
Leading supplier of billing and provisioning solutions to the ICT channel, Union Street Technologies, has appointed industry specialist, […]
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5 Things Telecom Billing Should Be Doing For You
For any communication provider (CP), a robust and effective billing platform is paramount to monitoring (and in some […]
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Union Street Appoints Wilson as Operations Manager
Leading supplier of billing and provisioning solutions, Union Street Technologies, has appointed James Wilson as Operations Manager. In […]
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Avoiding Toll Fraud
As the third most targeted country in the world, the UK loses billions in fraud expenses each year. […]
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Union Street Attends Comms Vision 2018
Union Street is delighted to once again be visiting Comms Vision as a silver sponsor. Last year when […]
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Comms Business LIVE: Mobile Bill Caps
Leading industry publication, Comms Business, yesterday chaired a live-streamed panel discussion that featured our very own Product Manager, […]
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8 Crucial Features When Choosing a Billing Platform (Part 2 of 2)
In part one of our blog feature 8 Crucial Features When Choosing a Billing Platform, we covered simplicity […]
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Union Street’s Partner Conference 2018
Union Street Technologies recently held its inaugural Partner conference on October 18th at The Belfry in the West […]
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Victory for Union Street at the CNAs 2018
At last night’s illustrious Comms National Awards, hosted by leading industry magazine Comms Dealer, Union Street’s aBILLity software brought home […]
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Mobile Bill Limits: What Are The Facts?
By Vincent Disneur There’s been much talk in the industry recently regarding the implementation of Mobile Bill Limits, […]
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Blog
8 Crucial Features When Choosing a Billing Solution (Part 1 of 2)
A billing solution is such a fundamental part of operating a successful telecom business that it is often […]
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New Requirements for Provision of CLI Services
As part of Ofcom’s changes to the General Conditions of Entitlement, scheduled to come into effect in October […]
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How Will ‘Mobile Bill Limits’ Affect Resellers?
From 1 October 2018, mobile phone providers will be obliged to offer mobile bill limits to all customers. […]
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Building Better Billing Integration With Union Street
Union Street’s Head of Sales and Marketing, Vincent Disneur, recently discussed the benefits of billing integration as part […]
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News
Union Street Whitepaper Gives Guidance for Getting into Voice
Leading supplier of billing and provisioning solutions, Union Street Technologies, has created a whitepaper entitled, “IT Resellers Can […]
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Best Independent Software Vendor 2018!
At last night’s Comms Business Awards, Union Street was extremely proud to take home the award for “Independent […]
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Sabio choose aBILLity™
Union Street Technologies’ aBILLity™ billing platform, has been selected by leading communications provider, Sabio. Union Street is providing […]
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Choosing The Right Billing Partner For Your Telco
Recently we published the article, Getting Started with Telecoms Billing Software, as part of a series on telecoms […]
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News
Nimans & Union Street Announce Major Partnership
Two industry heavyweights have joined forces to offer resellers ‘next generation’ billing services as Nimans and Union Street […]
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Getting Started With Telecoms Billing Software
Recently Union Street collaborated with leading online Unified Communications & Collaboration publication, UC Today, to create a series […]
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News
Union Street Confirms GDPR Compliance
Leading supplier of billing and provisioning solutions, Union Street Technologies, has confirmed its compliance with GDPR. As part […]
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News
Billing Support | Union Street Enhances Customer Experience
Leading supplier of billing and provisioning solutions, Union Street Technologies, has made a series of enhancements to its […]
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Billing and CRM – built in or integrated?
Recently we were asked by Comms Business magazine, as part of their feature on billing solutions, whether telecoms […]
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Union Street Featured on Comms Business Cover
Union Street was recently featured on the cover of Comms Business magazine for the launch of Mosaix, a […]
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Ofcom Automatic Compensation Update | Summary Of Proposals
On 24 March 2017, a consultation on requirements for automatic compensation (compensation to be paid to end user […]
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News
Union Street Releases Innovative Training Videos
Union Street Technologies, has taken the content from its aBILLity billing platform training courses and developed this into […]
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Business Intelligence In Telecom Billing
With margins in voice and data continuing to be squeezed, CPs are becoming increasingly savvy when focusing on […]
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Beyond Billing, Where Are Billing Solutions Adding Most Value?
Revenue Assurance | Forecasting | Profit Centre Revenue assurance, forecasting and reporting are areas where the billing platform […]
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Dempsey Appointed as Brand Manager
Union Street Technologies, has appointed Stephanie Dempsey as Brand Manager. In this newly created position, Dempsey will oversee […]
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News
Cook Urges Industry To Act On Telecoms Fraud
During a recent interview with industry publication Comms Dealer, Tony Cook has called on the channel to up […]
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News
Comms Business LIVE
Leading industry publication, Comms Business, recently chaired a live-streamed panel discussion that featured our very own Vincent Disneur, […]
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Event
Union Street Shares Positive Vision For 2018
Tony Cook, Managing Director of Union Street Technologies, leading supplier of billing and provisioning solutions, has outlined his […]
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Channel Billing Solutions | What Has Changed In The Past 12 Months?
Recently we were asked by leading communications industry magazine, Comms Business, to contribute to a feature they were […]
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News
Is The Future FTTP?
Over the last decade, the speed, coverage and take up of broadband services in the UK has changed […]
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Changes to the General Conditions of Entitlement
On September 19, 2017, Ofcom decided to implement a number of changes to the General Conditions of Entitlement, […]
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Telecom Billing Management | What to Look For
No one can deny that astute telecom billing management is essential to any communication provider’s (CPs) business. Pivotal […]
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News
Ofcom TMBS Approval for Union Street
Following an independent audit of its billing and service operations, leading supplier of billing and provisioning solutions, Union […]
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Streets Ahead Roadshow Heads North
Union Street, recently held the opening leg of its Streets Ahead Roadshow. Starting at Glasgow’s elegant Grand Central […]
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Automatic Compensation Ofcom | Summary of Proposals
On June 5 2017, Ofcom’s consultation on automatic compensation (to be paid to end user customers in the […]
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Event
Union Street wins Channel Marketing Campaign of the Year 2017
Union Street Technologies has won ‘Channel Marketing Campaign of the Year’ in the vendor categories of the prestigious […]
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News
Dempsey appointed Marketing and Events Consultant for Union Street
Union Street Technologies, has appointed Stephanie Dempsey as Marketing and Events Consultant. In this newly created position, Dempsey […]
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Roam Like at Home
For over a decade, the European Commission (EC) has worked to reduce surcharges imposed by telecom operators on […]
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Event
aBILLity’s ‘Streets Ahead’ Roadshow
This summer, Union Street Technologies is hosting a Streets Ahead Roadshow stopping at Glasgow, Newcastle, Bristol and London […]
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Are self-serve provisioning portals the solution to falling data revenues?
Is the data game still worth the candle for service providers? 2017 promises to be a pivotal year […]
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Quite the COO
Since joining Union Street Technologies as Chief Operating Officer in mid-2015, José Fernandez has played a pivotal role […]
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Why consolidated comms billing is good for the bottom line
When working with communication providers (CPs) to optimise their billing operations, we sometimes find situations where they are […]
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Are cloud based pay as you go billing solutions the way ahead for resellers?
Last October, as part of Comms Business’s feature on Billing Services, we were asked the above question by […]
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4 proposed changes to Ofcoms General Conditions CPs need to note
As part of its Strategic Review of Digital Communications, Ofcom recently opened a consultation on changes it is […]
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Can legally separating Openreach deliver real change?
The recent announcement from Ofcom of its intention to ‘legally separate’ Openreach within the BT Group has sent […]
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Can CDR software provide useful data and management information?
Can call detail record (CDR) software provide useful data and management information beyond the actual services bill? Absolutely! […]
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Can Resellers Efficiently Manage Billing and CDR Analysis In-House?
For many resellers of communications services, outsourcing their billing and management of call data records (CDRs) is a […]
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2016 A Year of Change For Telecom billing
We work in a dynamic industry where the only constant is change. Telecom Billing services and applications used […]
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News
Union Street gains ISO 27001 certification
Following independent audits of its information security management systems (ISMS), leading supplier of billing and provisioning solutions, Union […]
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Award Winning Telecom Billing
At last night’s Comms National Awards, Union Street scooped the award for Best Billing Platform for a remarkable […]
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News
Cloud Hosted Billing
Leading supplier of billing and provisioning solutions, Union Street Technologies, has announced the deployment of a new hosted […]
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Running for Miles and Smiles
Account Manager, Lauren Knight, and her fiancé Andrew Jacobs, are running the Royal Parks Foundation Half Marathon on […]
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Openreach | Ofcom Strategic Review Of Digital Communications
As part of its Strategic Review of Digital Communications (SRDC), Ofcom has announced proposals to ‘legally separate’ Openreach, […]
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Fore! UST Partners Drive Ahead
Union Street Technologies recently held its inaugural golf day at Moor Park golf club in Rickmansworth near Watford. […]
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Union Street Sponsors Vertical Market Category at CNA 2016
Now in its 16th year, the Comms National Awards (CNAs) is the ICT’s most respected and coveted awards […]
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Ofcom Digital Communications Review | Key Proposals
Ten years on from its first strategic review, Ofcom is conducting a thorough review of the UK’s digital […]
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Union Street Achieves Microsoft Competencies
Union Street Technologies, leading supplier of billing and provisioning solutions, has achieved Gold Partner competency in Microsoft’s partner […]
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Microsoft Partners Day
Union Street Technologies and QGate, its partners for Microsoft Dynamics CRM integration, are hosting a Microsoft Partners Day, […]
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Union Street Named Finalists for THREE Comms Business Awards!
Union Street’s award winning telecom billing system aBILLity has been shortlisted for three 2016 Comms Business Awards! The […]
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News
Union Street launches Benchmarking
Union Street has announced the launch of Benchmarking, an analytics service that enables its reseller partners to compare […]
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Convergence Summit North 2016 | Telecoms Benchmarking
Last week Union Street attended Convergence Summit North 2016 in Harrogate. As ever the team at Swink Events […]
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Union Street launches brand refresh
Leading supplier of telecom billing and provisioning solutions, Union Street Technologies, has refreshed its brand identity, updating its […]
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Changes To UK VAT Affecting The Communications Industry
On February 1st the Government introduced new legislation which will change how VAT is charged on wholesale supplies […]
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Union Street Appoints McGrath as Head of Cloud
Leading provider of billing solutions, Union Street Technologies, has announced the appointment of David McGrath as Head of […]
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Union Street gets agile
José Fernandez, Chief Operating Officer for Union Street Technologies, has wasted little time shaking things up at the […]
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Union Street brings home Best Telecom Billing Platform accolade
Union Street’s aBILLity billing system has won the Best Telecom Billing Platform category in the prestigious Comms National […]
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Avoid growing pains with back-office efficiency
One of the problems of rapid success in business is that the trading situation often outpaces the ability […]
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Union Street runs 10k in support of Victoria Foundation
A team of runners from Richmond based Union Street Technologies, a leading provider of billing and provisioning solutions, […]
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Blog
aBILLity CreditCheck Module
With the telecoms industry providing an on-going service to clients, it’s vital that resellers are able to ensure […]
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News
Union Street appoints Chief Operating Officer
Union Street appoints Chief Operating Officer Leading provider of billing solutions, Union Street Technologies, has appointed José Fernandez […]
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News
Union Street delivers NGCS service to over 200 clients
Union Street delivers NGCS service to over 200 clients A ‘NGCS Compliance Service’, launched by Union Street to […]
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aBILLity integrates with Creditsafe
aBILLity integrates with Creditsafe Union Street Technologies has announced that the soon to be released, version 2.6, of […]
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Union Street is finalist at the Comms Business Awards
Union Street is Finalist at the Comms Business Awards Union Street Technologies’ aBILLity Application Suite has achieved finalist […]
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Event
Channel marketing campaign win for Union Street
Channel Marketing Campaign win for Union Street Union Street Technologies has won ‘Channel Marketing Campaign of the Year […]
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News
Blizzard offers consumers ‘aBILLity’ to limit fraud
A ‘Fraud Limitation Cover” has been launched by Blizzard, a leading supplier of telecoms and utility services for […]
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News
Union Street prepares for new Ofcom NGCS regulations
In response to Ofcom’s new regulations for non-geographic call services (NGCS), Union Street has upgraded its aBILLity telecom […]
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How will Ofcom’s regulations for non-geographic call charges affect resellers
Major changes to the regulation of the main non-geographic number ranges will come into effect on 1st July […]
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Blog
Convergence Summit North 2015
Convergence Summit North is a valuable opportunity for resellers to network with industry colleagues, meet with key suppliers, […]
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News
Professional accreditation scheme from Union Street
Leading telco billing software vendor, Union Street Technologies, has announced the launch of the Union Street Accredited Professional […]
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News
Union Street becomes Microsoft Gold Partner
Union Street Technologies, leading supplier of billing and provisioning solutions, has become a Gold Partner for Data Platform […]
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aBILLity Roadshow heads north
Last week the team and I paid a visit to Manchester235, a Las Vegas style Casino in the […]
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Event
aBILLity wins ‘Best Innovation’ at Richmond Business Awards
Union Street Technologies’ aBILLity™ Billing System has won the ‘Best Innovation’ category of the prestigious Richmond Business Awards. […]
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aBILLity wins Best Billing Platform at CNAs 2014
Union Street Technologies’ aBILLity Billing System has won the ‘Best Billing Platform’ category of the prestigious Comms National […]
Posted in: Event
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Intelligent billing systems of tomorrow
Intelligent billing systems of tomorrow – how hefty investments in billing system upgrades will create more powerful platforms […]
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Event
Finalist for CNAs Best Billing Platforms
Union Street Technologies’ aBILLity Application Suite has achieved finalist status in the Best Billing Platforms category of the […]
Posted in: Event
Event
aBILLity roadshow goes on tour
Union Street Technologies, leading supplier of billing and provisioning solutions, recently held the first leg of its ‘Maximising […]
Posted in: Event
Blog
How can IT resellers bill Converged Voice Solutions? Part 2
I recently added a blog on how simple it can be for data resellers to offer voice services […]
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How can IT resellers sell a Converged Voice Solution? Part 1
For over a decade now the IT industry has been moving towards a converged market for voice and […]
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Blog
Telecoms fraud: minimising the risk
It’s no secret that telecoms fraud has become one of the most widespread and damaging problems facing the […]
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News
Union Street supports Openreach R2600 update
Union Street Technologies, leading supplier of billing and provisioning solutions, has confirmed that its WLR3 Portal will be […]
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Blog
Choosing a billing platform
No one can deny that a billing platform is essential to any CP’s business, yet despite its obvious […]
Posted in: Blog
Event
Union Street wins tIPicall contract
At the recent Convergence Summit North, Union Street Technologies the leading supplier of comms billing and provisioning solutions, […]
Posted in: Event
Blog
How important is telecoms revenue assurance?
One of the things that has come as a surprise to us over the last few years is […]
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Blog
Benefits of bureau billing
As the leading supplier of telecommunications billing solutions, we at Union Street Technologies are always looking to improve […]
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News
Union Street launches SQL training
Union Street Technologies, supplier of the award winning aBILLity™ billing platform, has added an SQL training course to […]
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News
Bureau Billing Success for Union Street
Union Street Technologies, the leading supplier of business telecoms solutions, has found its bureau billing service to be […]
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Event
Union Street Scoops Comms National Awards for third successive year!
Union Street Technologies, the leading supplier of comms billing solutions, has won the Best Channel Software Solution category […]
Posted in: Event
News
Success for Union Street apprentices
Union Street Technologies, the leading supplier of comms billing solutions, has recently celebrated its first apprenticeship graduate appointments […]
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Event
Cloud9 chooses aBILLity
At the recent Convergence Summit North Union Street Technologies, the leading supplier of comms billing solutions, successfully signed […]
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Event
Wilkinson helps Help for Heroes
Martin Wilkinson, Account Manager for billing specialists Union Street Technologies, has recently been involved in organising a black […]
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News
Union Street moves for success
Union Street Technologies, the leading supplier of comms billing solutions, has moved its headquarters to ‘The Courtyard’ a […]
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Union Street draws a crowd at stand 16
Union Street Technologies, the leading supplier of comms billing solutions, is attending this year’s Convergence Summit North and […]
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News
Union Street introduces aBILLity training courses
Union Street Technologies, the leading supplier of comms billing solutions, has launched a new training programme for 2013. […]
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News
Union Street supports new UK standard CDR with aBILLity
Union Street Technologies, the leading supplier of comms billing solutions, now fully supports the UK’s first standardised format […]
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Event
Channel Telecom Awards recognise Union Street
Channel Telecom recently held its end of year ‘Reward and Recognition’ evening for channel partners and suppliers at […]
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News
Microsoft Pinpoint lists aBILLity CRM integration
Union Street Technologies, the leading supplier of comms billing solutions, has announced that its aBILLity CRM Integration module […]
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News
Union Street presents prize at FCS Comms Provider 2012
Union Street Technologies used a recent exhibition and the FCS (Federation of Communication Services) Comms Provider 2012 events, […]
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News
Union Street triumphs AGAIN in Comms National Awards
Union Street Technologies, the leading supplier of comms billing solutions, has won the Software Application Suite of the […]
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Event
Union Street and its customers scoop sales awards
Union Street Technologies, the leading supplier of comms billing solutions, has won the Vendor Channel Account Team category […]
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News
Union Street invests in new R&D centre for billing software development
Union Street Technologies, the leading supplier of comms billing software solutions, has created a dedicated Research and Development […]
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CRM is a winner for Union Street at Convergence Summit
At the recent Convergence Summit North exhibition, Union Street Technologies, the leading supplier of comms billing solutions, ran […]
Posted in: Event
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