Complementary Telecom Billing Services

Bureau billing<br />
You’re in expert hands

Bureau billing
You’re in expert hands

For many resellers that don’t have billing expertise in house, our Bureau Service can provide the perfect solution. It gives you the option to outsource your billing operations to our highly experienced team of billing experts. They will manage all of the day to day running of your aBILLity platform using revenue assurance techniques and best practices that will ensure the smooth running, accuracy and optimal profitability of your billing process.

  • Smooth running, accurate and profitable
  • Designed to be flexible
  • Feel secure, you’re in expert hands
Cloud hosted billing<br />
We're the perfect hosts

Cloud hosted billing
We're the perfect hosts

Harnessing the power of Microsoft’s Azure cloud platform, Union Street has built the perfect environment for hosting your aBILLity platform. Our hosted environment has been built from the ground up to deliver unbeatable data security, performance and effortless scalability.

If you’re looking to avoid purchasing servers and associated hardware, or if you simply don’t want the fuss of maintaining them, our Cloud Hosted Billing Service provides a cost effective way to host Union Street solutions.

  • Optional protection by two factor authentication
  • Highly scalable computing resources
  • Microsoft Azure SSD storage for database servers
  • Daily geo-replicated backups
  • Proactive capacity management
After a little advice?<br />
Call in the experts

After a little advice?
Call in the experts

Our field based consultants are available on request to visit your site and provide expert guidance on any areas of your billing operations that you would like to review. They are able to provide advice on anything from implementing new services, to revenue assurance, to fraud management, to boosting profitability. Our consultants can also perform maintenance on your system, such as database cleaning, to ensure it is optimised and performing at peak efficiency.

  • Expert field based consultants on request
  • Available on site or via remote session
  • Advice on best practices for billing
  • Guidance for optimising and maintaining our solutions to boost efficiency profitability
A little help<br />
from your friends

A little help
from your friends

Our award winning account management team provide proactive support, with regular visits to your site to see how you’re getting on. They’ll keep you informed of new functionality, provide tips on using your system, and ensure everything is running smoothly.

  • Award winning account management team
  • Proactive support
  • Regular on-site visits
  • Keeping you informed of new functionality and tips
Quality training is <br />
always on hand

Quality training is
always on hand

From the dedicated training suite at our head office in London, we provide an extensive range of training courses for users of all skill levels. Our training provides comprehensive guidance on how to use our products, and also provides advice on the wider industry to help you comply with industry regulation, mitigate risk, and increase margins.

  • Dedicated training suite
  • Extensive range of training courses for all skill levels
  • Comprehensive guidance on our products
  • Advice on compliance and industry regulation

Blog

8th June 2020

VoIP Billing: Choosing The Right Voice Billing Software

VoIP stands for Voice over Internet Protocol. In other words, it means to make calls through the internet […]

VoIP Billing: Choosing The Right Voice Billing Software

Trusted by leading communications providers

We are award winning, here are some of our recognitions

SPECIALIST VENDOR 2019

Specialist Vendor 2019

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Channel Sales Team of the Year

Winner_2020

Customer Focus Awards

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