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Streetwise Channel Report 2022

25th November 2021  by Gareth

The 2022 edition of Union Street’s Streetwise Channel Report is now out and available to download for free at

A must read for anyone working in the telecoms and/or IT industry, the Channel Report provides insights into the market trends that are shaping the channel as well as the wider communications industry, and what these are likely to mean for MSPs and resellers of ICT services in the future. It covers various topics including:

  • In-depth analysis of the small to medium sized business (SMB) market
  • Opportunities for growth in 2022
  • Analysis of the performance in the mobile market with tips for margin optimisation

We also provide a quick update on what’s new at Union Street. Since our merger last year there have been a lot of positive changes within the business. Perhaps the most notable difference is the increased scale and capability of our operation. We now have a combined workforce of 160 personnel serving 900 channel partners who collectively use our billing software solutions to process circa £2bn of retail billing per annum. It’s a phenomenal milestone, but there’s much more to come.

We are award winning, here are some of our recognitions


Specialist Vendor 2019


Channel Sales Team of the Year


Customer Focus Awards


Trusted by leading communications providers

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