Union Street recently sponsored and attended the inaugural Billing People Summit which was held on September 16th at The ME Hotel London. Attended by over 100 members of the Billing People organisation, guests enjoyed the opportunity to meet and lunch with billing professionals from across the ICT channel before being treated to presentations delivered by guest speakers from Union Street and fellow sponsors Giacom, and Digital Wholesale Solutions.
Following these presentations, guests split up into smaller groups to engage in ‘fireside chats’ hosted by volunteers from Union Street. These provided an informal atmosphere to freely discuss with each other, ideas and techniques for optimising telecoms billing processes and enhancing the customer experience.
The event closed with the highly anticipated Billing People Awards, where Global 4 Communications, Jola, Babble, Class networks, and STL won the awards for\ Reseller Billing Team of the Year, Wholesale Billing Team of the Year, Billing Revenue Growth Champion, Commitment to Customer Service, and Continuous Billing Service Leader, respectively.
Speaking at the event, Union Street’s Managing Director, Vincent Disneur commented, “This has been a fantastic event and, as the founders and platinum sponsors of Billing People, it’s a great pleasure to see billing professionals coming together, networking, and getting to know one another. Billing is a vital area of operations for any ICT reseller but, because it’s so niche, it’s difficult to find advice or information about it online. This event is important because it provides the rare opportunity for billing professionals to collaborate and share ideas with one another in a fun and friendly environment.”