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What’s Union Street’s Overall Strategic Direction, Objectives, and Priorities for 2021?

21st April 2021  by Gareth

As part of its Billing Services for Business feature, leading industry magazine Comms Dealer, recently asked us about our overall strategic direction, objectives, and priorities as we enter 2021.

Here’s what our MD, Vincent Disneur, had to say.

“Union Street recently merged with fellow billing vendor, Aurora, creating an independent cloud-based billing and provisioning software business. Shortly after we announced the acquisition of Shaftesbury Systems, developers of the ‘ebillz’ billing platform. By combining the resources of these three businesses we have created a billing and provisioning powerhouse for the channel, employing circa 200 personnel and serving over 900 partners that collectively use our software to bill around £2bn per annum.

Never has the channel had a billing and provisioning supplier with the scale of resources that Union Street now possesses. The combined knowledge and expertise of our team, coupled with added investment and development muscle, will add enormous value to the telco and IT resell markets. Billing and provisioning are inextricably linked and, when the two processes work in harmony, numerous productivity and efficiency benefits can be unlocked. Our plan is to revolutionise the sales to bill process for the benefit of the channel.

Our ultimate goal is to help our partners to become bigger, better, and more profitable. This means supporting partners as they seize growth opportunities with innovative, reliable software that will be continuously updated and delivered with fantastic customer service.”

We are award winning, here are some of our recognitions


Specialist Vendor 2019


Channel Sales Team of the Year


Customer Focus Awards


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