New Training Videos

As part of our ongoing commitment to providing market leading training resources for our users, we’ve recently added a wealth of new video content to our service portal. Produced by our expert training team, these clearly show how to get the best results and comply with industry best practice when using our aBILLity™ software. Following feedback from our users, this generation of training videos are shorter in length, focus on very specific functionality, and have higher quality resolution. This makes the content easier for users to digest and to find precisely what they are looking for.




Cloud Hosted Billing


Training and Services


Bureau Billing Service

Union Street's Benchmarking Service

Whether you’re new to aBILLity or already an experienced user, there’s something for everyone, so why not log in and see what’s on offer? Should you have any questions or, if you need help setting up a user account for our service portal, please speak to our support department at or call on 020 8614 9090 and select option 1.

Gain Accreditation

The Union Street Accredited Professional (USAP) scheme has been designed to inspire excellence in our partners and their staff, giving them the knowledge and confidence to improve not only their skills but the efficiency of their companies too. Gaining the accreditation provides access to a growing community of telecoms billing professionals and a host of other benefits including:

  • Invitations to USAP user group meetings to discuss and influence future development
  • An Accredited Professional logo
  • An Accredited Professional Plaque
  • A 15% discount on a day’s onsite consultancy
  • A 15% discount on half day remote consultancy
Become a Union Street Accredited Professional